Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
1. Information We Collect
- Personal Information: Name, email address, phone number, address, etc.
- Non-Personal Information: Browser type, device information, referral source, and other usage data.
- SMS Data: When you opt-in to receive SMS updates or appointment reminders, we collect your mobile number and message history.
2. How We Use Your Information
- Provide and manage plumbing services
- Communicate with you via phone, email, or SMS
- Improve our website and marketing efforts
- Respond to inquiries and provide customer support
- Send service updates, appointment reminders, and promotional offers (if opted-in)
3. SMS/Text Messaging Compliance (10DLC)
By submitting your phone number and opting in to SMS communications, you consent to receive text messages from Eager Plumbing LLC.
- Message frequency may vary.
- Standard message and data rates may apply.
- You may opt out at any time by replying STOP to any message and no further messages will be sent.
- For help, reply HELP or contact us directly at (830) 999-7473 or at info@eagerplumbingtx.com.
Your phone number, opt-in information, and all other personal information will not be shared or sold to third parties for marketing purposes.
4. How We Protect Your Information
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Sharing Your Information
- We do not sell your personal information.
- We may share information with third-party vendors for the purpose of providing services on our behalf (e.g., SMS providers, analytics, hosting), but they are obligated to protect your information.
6. Your Choices
- You may opt out of email or SMS marketing at any time.
- You may request access to or deletion of your personal data by contacting us.
7. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
For questions about this Privacy Policy, contact us at:
Eager Plumbing LLC
418 Clay St
Kerrville, TX 78028
Phone: (830) 999-7473
Email: info@eagerplumbingtx.com